CRM integration

Every call, fully informed

industry (2)

voice, CRM and customers - together, in real time.

eve UC CRM Integration brings communications and customer workflows together inside a single connected experience. Built directly into the eve UC platform, it enables businesses to connect voice with more than 200 pre-built CRM and ERP integrations without the cost, complexity or delay of custom development.

Modern businesses already rely on CRM as critical infrastructure. They’re already moving communications to the cloud. The question every customer asks now is simple:

“Will it integrate with our CRM?”

eve UC CRM Integration answers that question with confidence.

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industry (3)

a smarter way to connect voice and CRM

eve UC CRM Integration transforms telephony from a standalone tool into a fully connected customer engagement platform.

Every call becomes context-aware. Every customer interaction is automatically captured. Every team works directly inside the systems they already use.

Built for service providers, resellers and modern businesses, the solution delivers real-time CRM connectivity without custom projects, synchronisation tools or professional services overhead.

industry (4)

what's included

Instant caller context

CRM records, interaction history and key customer details automatically surface on incoming, outgoing and transferred calls. Teams answer already informed.

Automatic call logging

Every call, note and activity is captured inside the CRM with no manual admin. Reporting improves, workflows become cleaner and customer data stays accurate.

Click-to-call and in-workflow call control

Users can place, answer, transfer and manage calls directly from their CRM or desktop workflow. Voice becomes part of the workflow rather than a separate application.

Customisable call pop-ups

Businesses can define which customer records, fields and actions appear during live calls, ensuring every team sees the information most relevant to them.

Real-time API-driven architecture

eve UC communicates directly with connected CRM platforms during live call events. No customer data is synchronised or stored externally, preserving security, GDPR compliance and data ownership.

Cloud-first and scalable

Designed for remote and hybrid teams, the platform integrates cleanly into existing environments without adding operational complexity.

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industry (5)

200+ integrations, ready to deploy

eve UC CRM Integration supports over 200 CRM and ERP platforms, including:

  • Salesforce
  • HubSpot
  • Microsoft Dynamics
  • Zoho CRM
  • Pipedrive
  • Industry-specific and country-specific platforms

The platform also includes integrations for regulated and specialist sectors including recruitment, healthcare, legal, insurance, automotive, construction and retail.

View the full list of available integrations here.

No migration required. No custom development needed.

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features

eve Wholesale solutions are always evolving, and our products are all designed with end users in mind. We take complex technology and turn it into easy-to-use products that you’ll find easy to sell.

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Instant caller context

Ability to call anyone Icon

Call logging

Exceptional Call Protection (fraud prevention) Icon

API-driven architecture

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Customisable call pop-ups

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200+ CRM/ERP integrations

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Scalable cloud solution

solutions developed with our partners in mind

Our eve unified communications portal is all managed and developed in-house which means we have the flexibility to develop new features quickly. And it means we’re flexible with what we can add. If there is a tool that would help you, we can look at making it happen.

our other unified communication solutions

SIP
Microsoft Teams Direct Routing

discover more eve Wholesale solutions

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managed office

We offer specialist support to take the burden away from time consuming, back-office functions, so you can focus on doing what you do best. 

Our support includes managed billing, white labelled managed services and marketing support.

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cloud

Our cloud solutions are designed to be scalable, flexible, and secure. Our dedicated team of technical experts can help you curate the best solutions tailored to your customers' needs.

Whether your customers prefer leading public cloud vendors like AWS and Azure or private cloud options, we provide the choice and flexibility to meet their specific requirements.

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connectivity

Our connectivity solutions can all be ordered and managed through a single portal. You can expect easy navigation with instant access to the tools and data you need to manage your connectivity orders. 

A low touch provisioning process that guarantees that your customer is up and running quickly. You’ll have access to reliable speed and availability checkers so you can instantly find the best solution. Place your order with just a few clicks and arrange for pre-configured routers to be shipped directly to your customer’s site.

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become an eve partner

We're ready to welcome new partners who are focused on providing the best solutions to their existing customer base while optimising new business along the way.

Our onboarding and accreditation process is renowned for giving partners the tools and knowledge they need to start selling eve solutions.

If you think we could make a good partnership, let’s start talking.