Privacy Policy
Data protection
eve Wholesale and all its associated companies are compliant with, and continually monitor and update processes and policies to ensure compliance with, the GDPR, Data Protection Legislation and the PECR. As part of the various services and products we offer our customers, and this includes system maintenance, we may hold or have access to data that can identify individuals in order to be able to provide our customers with the services, products and support that is agreed through our contracts. In all instances, access to such data is controlled and limited to specific individuals.
Use of Cookies
Last Updated: May 22, 2025
1. Introduction
This Cookie Policy explains how Eve Wholesale ("we," "us," or "our") uses cookies and similar technologies when you visit our website at www.evewholesale.co.uk (the "Website"). This policy should be read alongside our Privacy Policy.
We are committed to protecting your privacy and giving you meaningful control over how your personal information is used online. This policy explains what cookies are, which cookies we use, why we use them, and how you can manage your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device and store some information about your preferences or past actions.
Cookies may contain personal data, and when they do, we will treat that data in accordance with our Privacy Policy and applicable data protection laws.
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as logging in, filling in forms, or setting privacy preferences. These cookies do not require your consent.
Examples include:
- Session management cookies
- Security cookies
- Load balancing cookies
- Shopping basket functionality cookies
Legal Basis: These cookies are exempt from consent requirements under PECR as they are strictly necessary for the provision of services you have requested.
3.2 Functional Cookies
These cookies allow the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
Examples include:
- Language preference cookies
- Currency preference cookies
- User interface customisation cookies
- Remember login details (when you choose this option)
Legal Basis: Your consent, which you can withdraw at any time.
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve how our website works.
Examples include:
- Google Analytics cookies
- Page performance measurement cookies
- Error reporting cookies
- Website usage statistics cookies
Legal Basis: Your consent, which you can withdraw at any time.
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Examples include:
- Targeted advertising cookies
- Social media advertising cookies
- Retargeting cookies
- Marketing campaign tracking cookies
Legal Basis: Your consent, which you can withdraw at any time.
4. Third-Party Cookies
Some cookies on our website are set by third-party services. We do not control these cookies, and you should check the relevant third-party websites for more information about their cookies and how to manage them.
Third parties that may set cookies on our website include:
- Google Analytics
- Google Ads
- Facebook Pixel
- Payment processors
- Customer service chat providers
- Social media platforms
5. How Long Do Cookies Last?
Session Cookies: These are temporary cookies that are deleted when you close your browser.
Persistent Cookies: These remain on your device for a set period or until you delete them manually. The duration varies depending on the purpose of the cookie:
- Functional cookies: Up to 12 months
- Analytics cookies: Up to 24 months
- Marketing cookies: Up to 12 months
6. Your Cookie Choices and Rights
6.1 Managing Cookie Preferences
When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can:
- Accept all cookies
- Reject all non-essential cookies
- Customise your preferences by cookie category
You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer or by visiting our Cookie Preference Centre.
6.2 Browser Settings
You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Site Settings > Cookies
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site Permissions > Cookies and Site Data
Please note: Disabling all cookies may affect the functionality of our website and your user experience.
6.3 Withdrawing Consent
You have the right to withdraw your consent to our use of non-essential cookies at any time. You can do this by:
- Updating your preferences in our Cookie Preference Centre
- Adjusting your browser settings
- Contacting us directly using the details below
6.4 Opt-Out of Interest-Based Advertising
You can opt out of interest-based advertising by visiting:
- Your Online Choices: www.youronlinechoices.com/uk
- Network Advertising Initiative: www.networkadvertising.org/choices
- Digital Advertising Alliance: www.aboutads.info/choices
7. Data Protection Rights
Under UK data protection law, you have various rights regarding your personal data, including data collected through cookies:
- Right of access: You can request copies of your personal data
- Right to rectification: You can request correction of inaccurate data
- Right to erasure: You can request deletion of your personal data
- Right to restrict processing: You can request limitation of how we use your data
- Right to data portability: You can request transfer of your data
- Right to object: You can object to our processing of your personal data
To exercise these rights, please contact us using the details below.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through cookies or otherwise. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Transfers
Some of our third-party service providers may be located outside the UK. When your personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically. If we make material changes that significantly affect your rights or how we use cookies, we will notify you through our website or by other appropriate means.
11. Legal Basis and Compliance
This Cookie Policy is designed to comply with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR) 2003
- Information Commissioner's Office (ICO) guidance
We process personal data collected through cookies based on the following legal grounds:
- Consent: For non-essential cookies (functional, analytics, marketing)
- Legitimate Interests: Where applicable and balanced against your rights
- Necessity: For essential cookies required for website functionality
12. Contact Information
If you have any questions about this Cookie Policy, your cookie preferences, or how we handle your personal data, please contact us:
Eve Wholesale
Email: [Your Email Address]
Phone: [Your Phone Number]
Post: [Your Postal Address]
Data Protection Officer (if applicable):
Email: [DPO Email Address]
Supervisory Authority:
If you are not satisfied with our response to any complaint or believe our processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk
Use of Information
This explains how we collect, use and protect your personal information. This policy may be updated from time to time.
eve Wholesale may collect information from you when you:
- Apply for a User Log in and Password
- Log in with a User ID and Password
- Provide us with contact and other relevant information in the course of doing or contemplating business with us, including but not limited to engaging with our marketing material and/or campaigns.
eve Wholesale uses this information to:
- Provide our services and products to you
- Invoice you for using our services and products
- Assist us in responding to any queries you may have about our services and products
- Understand how you use our site, services and products so that we can develop and improve them
Storage of information
eve Wholesale will store any information for:
- as long as we are legally required to; or
- as long as we need it, if we are not legally required to keep it.
eve Wholesale cannot accept responsibility in relation to information that has not been securely stored and transmitted to us.
Sharing of information
Unless legally required to do so, or as part of the provision of a product or a service, we will only share your information with companies within eve Wholesale and the following:
- other companies involved in delivering the services and products to you;
- credit scoring agencies (as part of an application to become a Reseller); or
- in the event of default, debt recovery specialists, including but not limited to lawyers and debt collection agencies.