managed office
Let us take care of the mundane tasks, so you can enjoy your summer
summer of freedom
Summer should be about enjoying your time, not getting buried in back-office admin.
While your competitors are drowning in billing disputes, technical support tickets, and marketing tasks, you could be focusing on what really matters: winning new customers and growing your business.
eve Wholesale's Managed Office is designed to free MSPs and resellers up to focus on their core business, by outsourcing specialist, costly back-office tasks. That includes marketing support, managed service desk and managed billing.
We come armed with deep market knowledge, clockwork billing solutions and all the techie know-how needed to deliver superb customer service.
By working with us you can run lean, get help to find your groove with your customers and ultimately, make more money.
Marketing support
Market like a pro with our bespoke support pack and resources, so you can sell more stuff without the time and investment of hiring a marketing team.
Engage more
Communicate better with more customers with tailored marketing collateral and assets.
Make more
Get tangible sales results and make better margins than you would elsewhere. Gain clarity on gap analysis and increase customer value with access to extra products that fit with what your customers really need.
Never lose a customer
Build real, strong, collaborative relationships that brings success for you and your customers.
- Marketing training and workshops
- Co-branded marketing materials
- Bespoke campaigns that drive real growth
- Design support
Managed service desk
Happier, more loyal customers, without the overheads that come with an in-house technical team.
Spend less
Tap into eve’s customer friendly techie team, at a fraction of the cost it would take to hire equivalent talent inside your own business.
Speedy delivery
Super fast order management and provisioning, without you having to do a thing. eve’s team will even configure and ship your customers’ hardware, so they’re up and running in no time.
Happy, loyal customers
Customers really care about service, and when it works well, there’s little motivation to look elsewhere.
We’ll make sure they’re happy and will work hard to make sure you never lose a customer.
- Hands off, exceptional customer service
- Fault management
- Order management and provisioning
- Call handling and forwarding
- Administrative support
Managed billing
Free your business from the notoriously time-consuming hassle of telecoms billing. Improve accuracy and collect cash faster, so you can focus on growing your business.
Make fewer errors
A combination of automation and hands-on, human support means you’ll have fewer billing errors. Spend less time on disputes and enjoy the benefits of having happier customers.
Save time
Step back from the time-consuming billing admin, so you can spend your time on your core business.
Run lean
Scale as you grow, without the risk of bill creep. Avoid the hassle and cost of hiring and training new people.
- Hands off, accurate, automated billing
- Customer service and dispute resolution
- Revenue assurance
- Billing intelligence, detailed reporting and human commercial advice
- Regulatory compliance
- Training and collaboration with your team
- Human contact with our friendly team, as and when you need it
discover more eve Wholesale solutions
unified communications
Our cloud-based phone system was created to give the channel a hosted voice solution where you can find everything you need to supply and support your customers in one central location.
The unified communications portal is all managed in-house which means we have the flexibility to develop new features quickly. And it means we’re flexible with what we can add. If there is a tool that would help you, we can look at making it happen.
cloud
Our cloud solutions are designed to be scalable, flexible, and secure. Our dedicated team of technical experts can help you curate the best solutions tailored to your customers' needs.
Whether your customers prefer leading public cloud vendors like AWS and Azure or private cloud options, we provide the choice and flexibility to meet their specific requirements.
connectivity
Our connectivity solutions can all be ordered and managed through a single portal. You can expect easy navigation with instant access to the tools and data you need to manage your connectivity orders.
A low touch provisioning process that guarantees that your customer is up and running quickly. You’ll have access to reliable speed and availability checkers so you can instantly find the best solution. Place your order with just a few clicks and arrange for pre-configured routers to be shipped directly to your customer’s site.